Cookie Policy

Last updated 14th April 2020

This Cookie Policy explains how Row-A Limited (“Company“, “we“, “us“, and “our“) uses cookies and similar technologies to recognise you when you visit our websites at https://active-patients.com/, (“Websites“). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third-party cookies enable third party features or functionality to be provided on or through the website (e.g. like interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes.

The specific types of first and third-party cookies served through our Websites and the purposes they perform are described below, please note that the specific cookies served may vary depending on the specific sites you visit:

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

The specific types of first and third-party cookies served through this website and the purposes they perform are described in the list below, please note that the specific cookies served may vary depending on the specific online sites you visit:

Essential website cookies

These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.

Analytics and Customisation Cookies

These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customise our Websites for you.

Name: _gat#
Purpose: Enables Google Analytics to regulate the rate of requesting. It is an HTTP cookie type that lasts for a session.
Provider: active-patients.com

Service: Google Analytics View Service Privacy Policy
Country: United Kingdom
Type: http_cookie
Expires in: 1 minute

Name: _gid
Purpose: Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is an HTTP cookie type and expires after a browsing session.
Provider: active-patients.com

Service: Google Analytics View Service Privacy Policy
Country: United Kingdom
Type: http_cookie
Expires in: 1 day

Name: NID
Purpose: Set by Google to set a unique user ID to remember user preferences. Persistent cookie that stays for 30 days
Provider: google.com
Service: Google View Service Privacy Policy
Country: United States
Type: http_cookie
Expires in: time set by active-patients.com

Name: _ga
Purpose: It records a particular ID used to come up with data about website usage by the user. It is an HTTP cookie that expires after 2 years.
Provider: active-patients.com

Service: Google Analytics View Service Privacy Policy
Country: United Kingdom
Type: http_cookie
Expires in: 1 year 12 months 4 days

Advertising Cookies

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Name: wc_frgments_#
Purpose: Used to remember items a user has placed in a shopping cart and ensure that cart functionality works perfectly. It expires immediately a user leaves the site.
Provider: active-patients.com

Service: Woocommerce (https://wordpress.org/about/privacy/cookies/)
Country: United Kingdom
Type: html_session_storage
Expires in: Session
Unclassified Cookies

These are cookies that have not yet been categorised. We are in the process of classifying these cookies with the help of their providers.

Name: wc_cart_hash_98e39df76b3d264640ee8c092f107bd9
Purpose:
Provider: active-patients.com

Service:
Country: United Kingdom
Type: html_local_storage
Expires in: persistent

Name: pmpro_visit
Purpose:
Provider: active-patients.com

Service:
Country: United Kingdom
Type: server_cookie
Expires in: session

Personal Control of Cookies (Browser Specific)

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site. You can remove cookies stored in your computer via your browser settings. In addition, you may opt-out of some third-party cookies through the Network Advertising Initiative’s Opt-Out Tool.

 or http://www.youronlinechoices.com/. For more information about cookies, visit http://www.allaboutcookies.org/.

For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

Apple Safari

Google Chrome

Microsoft Edge

Microsoft Internet Explorer

Mozilla Firefox

Opera

Android (Chrome) 

Blackberry

Iphone or Ipad (Chrome)

Iphone or Ipad (Safari)

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at hello@row-a.co.uk

or by post to:

Row-A Limited
Riverside Innovation Centre
Castle Drive
Chester
England
CH1 1SL

Phone: 01244 455 199


Row-A Limited registered in England 9378498